Legal notice

 

Legal Notice

Halo and Heart Co. LLC
Last Updated: 04/29/2026

Welcome to Halo and Heart Co. LLC (“Company,” “we,” “our,” or “us”). By accessing our website and purchasing our products, you agree to the terms outlined in this Legal Notice.

1. Business Information

Business Name: Halo and Heart Co. LLC
Location: Nevada, United States
Contact Email: madurazo@me.com

2. Brand & Intellectual Property

All designs, engravings, product concepts, branding elements, logos, and content featured on this site are the exclusive property of Halo and Heart Co. LLC.

This includes:

  • Custom name designs

  • Personalized jewelry layouts

  • Product photography and branding

These may not be copied, reproduced, modified, or distributed without prior written consent.

3. Personalized & Made-to-Order Products

All items are custom-made to order. By placing an order, you acknowledge:

  • You are responsible for entering correct personalization details (names, dates, spelling, formatting)

  • Orders cannot be changed or canceled once production begins

  • Each piece is uniquely produced, and slight variations in alignment, spacing, or engraving depth may occur

These variations are not considered defects — they are part of the handcrafted personalization process.

4. Materials & Visual Representation Disclaimer

We strive to display our products as accurately as possible. However:

  • Colors may vary slightly due to screen settings and lighting

  • Metal finishes (gold, silver, rose gold) may appear different in person

  • Mockups are for representation purposes and may not be exact to scale

5. Production & Fulfillment

Halo and Heart Co. LLC partners with trusted print-on-demand and production providers to create and ship your items.

By purchasing, you understand:

  • Production begins after your order is placed

  • Processing and shipping times are estimates, not guarantees

  • Delays may occur due to high demand, holidays, or carrier issues

We are not liable for delays once an order has been handed off to the shipping carrier.

6. Shipping Responsibility

Customers are responsible for providing accurate shipping information.

Halo and Heart Co. LLC is not responsible for:

  • Orders shipped to incorrect addresses provided at checkout

  • Lost or stolen packages marked as “delivered”

  • Delays caused by carriers or customs

7. Returns, Refunds & Replacements

Due to the personalized nature of our products, all sales are final.

We will only offer replacements or refunds if:

  • The item arrives damaged, defective, or incorrect

To request a resolution, you must:

  • Contact us within 7 days of delivery

  • Provide clear photo evidence of the issue

We reserve the right to deny claims that do not meet these requirements.

8. Limitation of Liability

To the fullest extent permitted by law, Halo and Heart Co. LLC shall not be liable for any damages arising from:

  • Improper use of products

  • Allergic reactions to materials

  • Delays in production or shipping

  • Inaccuracies in customer-provided personalization

9. Third-Party Services

We rely on third-party providers including:

  • Production partners (print-on-demand)

  • Payment processors

  • Shipping carriers

We are not responsible for the actions, errors, or policies of these third parties.

10. Governing Law

This Legal Notice is governed by the laws of the State of Nevada, United States, without regard to conflict of law principles.

11. Updates to This Notice

We reserve the right to update this Legal Notice at any time. Continued use of our website constitutes acceptance of any changes.

12. Contact Us

For questions regarding this Legal Notice, please contact:
📧 madurazo@me.com